Terms

Returns and Refunds

By shopping with Lopedro using a credit card, you confirm that the card is in your name.

In-Store Purchases:
Consumers have 30 days from the date of purchase to return or exchange an item, provided it has not been used and is returned in its original condition and unopened packaging. Items can be exchanged for another product, store credit, or a refund.

The order number for the purchase must be included, or proof that the product was purchased within the last 30 days.

Online Purchases:
Consumers have 30 days from receiving the product to cancel the purchase, provided the item has not been used and is returned in its original condition, with the price tag attached and in unopened packaging.

A receipt for the purchase must be included to qualify for a refund.

The cost of returning the product, such as shipping fees, is borne by the buyer. Returns can be processed via Dropp here.

For exchanges, please specify the product or size you wish to receive in the Dropp return process. Exchanges will be processed once the returned item is received.

Sale Items:
Sale items cannot be returned or refunded.

It is possible to exchange for a different size or another sale item, subject to stock availability.

Maison Pedro ehf. - Meistaravellir 7, 107 Reykjavik, Iceland.